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Industry: Product Manufacture for Warehouse Industry
The Opportunity:
Two people began with an idea for a dock door that had never been built before, trying to get the attention of an industry that had not changed for decades. Well, they got the attention and a lot of it. The question became “Where do we find the time to grow our staff fast enough to keep pace with demand, when we’re already too busy?”
We partnered with the owners to meet a constantly changing demand for talent. Initially, they utilized many different recruiting firms, hoping the shotgun approach would yield results. They found our recruiting capability to be superior in finding candidates of higher quality and greater compatibility, and entered into an exclusive relationship.
Business Insight:
Developed relationships with several people across multiple levels of the organization to assure differing needs were met in different areas of the company.
- Assured recruiter understanding of needs through site tours and meetings with key decision makers in the staffing process.
- Added services tailored to the demands of a rapidly growing firm including on-site check delivery and pre-employment orientation.
- Assured compatibility among all hires through a benchmarking process based on behavioral characteristics of candidates.
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Recruiting Solutions:
Supplied a steady stream of semi-skilled production employees to keep up with the constantly increasing demand. Identified unique characteristics of candidates that could be effectively trained and developed, as the available pool of potential employees did not contain enough people experienced in the same field.
- Assisted in the creation of the managerial roles through sharing market comparisons and a variety of potential candidates. Worked closely with owners to define a cultural fit in these newly created positions.
- Coordinated the recruiting, screening, and hiring of a number of key positions that allowed the company to continue rapid growth. Key personnel included Production Manager, Purchasing Manager, Inside Sales, Outside Sales, Production Lead, and Administrative Support.
- Assisted in the transition of the firm from private ownership to corporate ownership after the sale to SPX Products in 2002.
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Client Comment
"Your service really cuts down on the burden on my time in the hiring process. [My account manager] is very responsive…and he knows exactly what I am looking for. I measure the value of your service not necessarily by the people you send but by doing what I ask and having the people when I need them. Your retention is also very good. In three years, you have sent me hundreds of candidates and I’d say 80% have been good workers."
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